Back Office Software

The Standard in Service Management

AutomatedService is the trusted software solution for the capital equipment sales and service industry. Over the past 30 years, Ascent has built a portfolio of service solutions designed to step up your service operations’ performance and profitability.

While no single transaction stands out on its own, together they determine whether your business ends the year turning a profit—or not.

AutomatedService’s back-office software uses modern technology to help your service enterprise operate with greater efficiency and profitability. Our Back Office solution simplifies and streamlines the complex workflows of running a service business.

Record customer data, dispatch the right technicians, and digitize your processes like never before. Enhance customer service and drive revenue growth with AutomatedService, the field service management software from Ascent Business Systems.

Customer Service

AutomatedService empowers your work staff with the information they need to profitably service your most valuable asset-the customer! Managing new opportunities starts with our integrated sales lead entry and sales management features. Once an opportunity becomes a sale, client details stay intact as the opportunity flows through the transaction life cycle. The service history, equipment, or service agreement folders allow you to view and maintain supporting site details. Site equipment information and a comprehensive service contract management system complete your informational needs.