The Standard in Service Management
AutomatedService is the software solution for the capital equipment sales and service industry. Ascent’s portfolio of service solutions have been developed over the last 30 years to enhance the overall performance and profitability of your service enterprise. No one transaction makes an impact on its own, but at the end of the year they all add up to the difference between seeing a profit or seeing no profit.
Why do I need Back Office software?
AutomatedService's back office software brings your service enterprise modern digital technology that allows you to operate more efficiently and profitably. Our Back Office solution manages and streamlines the chaotic work flows that come from running a service enterprise. Record customer data, assign the right technicians to the right jobs, and reduce paper stacks like never before. Improve customer service and grow your service revenue with AutomatedService field service management software from Ascent Business Systems.
AutomatedService empowers your work staff with the information they need to profitably service your most valuable asset-the customer! Managing new opportunities starts with our integrated sales lead entry and sales management features. Once an opportunity becomes a sale, client details stay intact as the opportunity flows through the transaction life cycle. The service history, equipment or service agreement folders allow you to view and maintain supporting site details. Site equipment information and a comprehensive service contract management system complete your informational needs.