Key performance Indicators are measurements that evaluate how effectively an organization is achieving a particular activity or business objective. For our fifth installment, we discuss Windshield Time, a sometimes overlooked metric that can have a big impact on your bottom line.
Week 5: Windshield Time
How to Calculate: Collect the count for the number of travel time during a specific time period and divide that number by the total number of work orders within the same period to better understand your logistical efficiency. Service logistics greatly influence Windshield Time and can help reduce travel time when managed effectively.
Quick Tip: Automation removes the next tech available versus the closest tech available mentality. By utilizing zones, dispatching and GPS you can greatly reduce travel time and give your company the ability to process more jobs.
Ascent Business Systems is a Sage Development Partner with over 30 years experience developing service management solutions designed to work seamlessly with Sage accounting solutions. The Ascent product line provides clients with a wide range of world class service management tools, superb reporting capability and scalability for growing businesses. These products include AS Office for the back office, AS Mobile and the AS Cloud for your customers and workforce.