Field Service Tips and Information

Ascent Business Systems, Inc. is a leading provider of mobile software for the field service industry with over 25 years of experience helping small to medium sized businesses overcome operational inefficiencies. Ascent is currently in use by a wide range of businesses with revenues of $250,000 to $500,000,000 comprised of a multitude of service providers within the Trade, Technology and Capital Equipment industries. Ascent now services clients in every major service vertical and metro area in North America.

AS Mobile Stand Alone is coming fall 2015

Christopher Esselborn - Tuesday, April 07, 2015


    Mobile Field Service


    Enterprise resource management (ERP) systems can help with product planning, accounting & several other business activities, but they can’t help improve customer satisfaction—only service technicians can do that. That’s because technicians see customers on a regular basis, face to face. They do much more than just repairs; they act as representatives for their business so it’s important to empower them with the right mobile tools to the job done right.


    This fall, Ascent Business Systems is set to release a new version of the mobile service app, AS Mobile, that will allow techs to do just that and they’ll also have the ability to do so with or without an existing ERP system in place. AS Mobile ‘Stand Alone’ is set to feature the same robust set of service management tools; the ability to communicate work details, print paperlessly, video-conference colleagues, and accept payments directly from the field—all from within Microsoft Office Outlook.


    Ascent Business Systems is a Sage Development Partner with over 30 years experience developing service management solutions designed to work seamlessly with Sage accounting solutions. The Ascent product line provides clients with a wide range of world class service management tools, superb reporting capability and scalability for growing businesses. These products include AS Office for the back office, AS Mobile and AS Cloud for your customers and workforce. 

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