AutomatedService

Online Educational Series – Getting The Most Out of AutomatedService

PART 2 - Session 3 of 9 - Service Call Logistics

Learn more about entering using AutomatedService graphical Dispatch Boards and Call Central to manage service call logistics.

Get insight to:

• Creating Dispatch Boards that provide at-a-glance information for scheduling the right technician for the job

• Creating call central reports that report a jobs status: ie: On-hold for parts; ready for billing; or other pertinent information

• Ins-and-outs of using color displays and filters to identify important information

Session 3 includes:

• Weekly Dispatch Board

• Using Filters to access specific information

• Using Format Display; color display

• Saving and copying Dispatch Board and Call Central formats

• Printing and exporting Call Central reports

Free to Client Care Customers: We encourage all of our customers to take advantage of this valuable program!! Tuition is free of charge for customers with Client Care support contracts. Cost is $120.00 for customers without a Client Care support contract.

*NOTE: All class times are listed in Central Standard Time!