AutomatedService

Online Educational Series – Getting The Most Out of AutomatedService

PART I - Session 1 of 4 - Features & Functionality

Designed to benefit new users of AutomatedService, this introductory session is the first of four one-hour sessions.  Learn the basics you will need to jump start automation of your service business processes.

Get insight to:

• Why it is important to fully implement AutomatedService

• Each phase of a Service Call - from initiation to completion

• Manage billing of all costs associated with a service job

• Using the Weekly Dispatch Board and Call Central

• Administration of contracts, warranties and preventative maintenance agreements

• Use of reporting tools

Session 1 includes:

• AutomatedService features and functionality

• Understanding how AutomatedService works with Sage MAS 90

Free to Client Care Customers: We encourage all of our customers to take advantage of this valuable program!! Tuition is free of charge for customers with Client Care support contracts.  Cost is $120.00 for customers without a Client Care support contract.

*NOTE:  All class times are listed in Central Standard Time!